Disaster Recovery

The definition of a disaster is “any event that will significantly—and negatively—affect
an institution’s operation.”
a.) An occurrence causing widespread destruction and distress; a catastrophe.
b.) A grave misfortune
A return to normal conditions
Disaster Recovery Planning and Services are focused on ensuring that your business is
able to continue after a disaster. We understand that our clients must be able to get back to
business, in as expeditious manner as possible. We provide the technology services to do
just that. Quickly, affordably, and completely.
Examples of “traditional” disasters include fires, floods, hurricanes and earthquakes.
Example traditional” disasters include terrorist strikes, toxic waste dispersions, computer
system crash strikes. Statistics provided by public service agencies indicate that—if a
regional disaster strikes a community—perhaps 50% of that community’s businesses will
not be able to re-open. Ever. Those same statistics suggest that less than 10% of the
nation’s businesses have developed and tested an effective disaster recovery and business
resumption plan.
National events occurring daily demonstrate that it is not a matter of if a disaster will
significantly affect your institution’s operations—but when. A disaster will naturally cause
an interruption of service to your customers. And your customers will need your services
during a disaster. Consider that if a natural, technological or human—caused disaster
strikes your institution, will you be able to successful
Insure the continuity of organizational leadership—and the effective
management personnel, business units, facilities, assets and records?
Notify your employees of new work locations, telephone numbers, and critical
contact—and of the necessary changes in the organization’s leadership structure,
responsibilities and safety procedures?
Notify your customers of new business locations, telephone numbers, critical
contact—and the necessary customer service changes?

Notify your vendors of new delivery schedules and locations, critical persons
and order new equipment and supplies?
Recover your critical hardcopy documents, such as contacts, charters, license
records—and other printed business records?
Recover your computerized data files, such as accounting and inventory,
personnel, member and vendor databases, word processing files such as for
marketing and advertising information—and general correspondence?
Federal and state regulations regarding disaster preparedness issues have changed
dramatically years. For the most part, regulations that existed prior to the 9-11 event
remain in place—a regulations have been created to address previously unidentified needs.
A professional reputation takes years to acquire, moments to destroy and an eternity to
rebuild actions by your employees during a disaster often destroys both its customers’ and
the institution and these kinds of mistakes are among the easiest mistakes to prevent if you
know how.